Unlock your organization’s hidden knowledge
Most organizations today have tons of knowledge that’s buried inside of repositories such as SharePoint or Salesforce, locked up in shared drives, or simply filed away on desktops. But across all of the organizational knowledge that has been captured in one form or another, it is only useful if it is findable, discoverable, and re-usable.
If knowledge — even high-quality knowledge captured in a formal report, slide deck, or an infographic — can’t be easily surfaced, it may as well not exist.
FireOak’s Knowledge Curation Services help address this challenge. We work with organizations to uncover their hidden knowledge. We focus on three areas:
- Making knowledge findable
- Making knowledge discoverable
- Using data to inform future curation efforts
Whether your organization’s KM efforts are internally-focused, externally-focused, or a combination of the two, we can help surface hidden knowledge to make it more widely used.