Knowledge Management Assessments
When developing a new KM program, we strongly recommend kicking off the process by first taking stock of the current environment.
Knowledge Management (KM) assessments are designed to do just that: they are a way to get a complete picture of the current state of KM practices within an organization, department or team.
What is a Knowledge Management Assessment?
A Knowledge Management (KM) assessment is the process of capturing the current state of KM within an organization or department. The assessment process should be designed to solicit input from a representative group of staff and other key stakeholders to identify:
- What's working and what's not
- Pinpoint where knowledge flow bottlenecks are occurring
- Good practices for knowledge capture and knowledge sharing that can be built upon
- Potential early adopters or champions for KM
- How technology is being used to enable knowledge sharing -- or how it is hindering knowledge sharing
- Elements of organizational culture and structure that present barriers to effective knowledge management
Findings from KM assessments are often surprising; what was assumed to be a technology problem is often tied to organizational culture, day-to-day practices, or how cross-functional teams work together. Undergoing a KM assessment can be extremely beneficial in helping groups develop a shared understanding of and common vocabulary to describe what's working and what's not.
KM assessments act as a springboard upon which future efforts are built, so it is beneficial to pull back and conduct an in-depth analysis of the current environment before trying to envision what the future might look like.
Since we want to be certain that a new KM strategy addresses the right issues, it's important to have a solid foundation upon which to start.
Or contact us to get started with a Knowledge Management Assessment:
Knowledge Management Resources:
Big Data In Agriculture: Research Data Loss Horror Stories We'll be presenting at the CGIAR Big Data in Agriculture Convention on October 2, 2018. Abby Clobridge and Eric Smith will be sharing three research data loss horror stories from an information security perspective -- situations that led to entirely preventable data loss. A common theme at many organizations where data is seen as a public good is that information security...
KMWorld 2018 FireOak Strategies, LLC is pleased to be a Platinum Sponsor of this year's KMWorld event. We'll be at the conference in Washington, D.C. from November 6-8, and we'll be presenting at the co-located Office 365 Symposium. Stop by our booth at the KMWorld Exhibit Hall to discussing how to better manage, secure, and share your organization's data, information, and knowledge! About the KMWorld Conference: The KMWorld Conference will...
Knowledge Management FAQ Here are a few answers to common questions about knowledge management. If your question isn't on this list, let us know. What is knowledge management? What are some symptoms of a knowledge management problem?What technologies or systems do you recommend for knowledge management?What's the best knowledge management platform?Where should we target our knowledge management efforts? How do we get started with improving our organization's approach to knowledge management? What is...