Knowledge Management Assessments
When developing a new KM program, we strongly recommend kicking off the process by first taking stock of the current environment.
Knowledge Management (KM) assessments are designed to do just that: they are a way to get a complete picture of the current state of KM practices within an organization, department or team.
What is a Knowledge Management Assessment?
A Knowledge Management (KM) assessment is the process of capturing the current state of KM within an organization or department. The assessment process should be designed to solicit input from a representative group of staff and other key stakeholders to identify:
- What's working and what's not
- Pinpoint where knowledge flow bottlenecks are occurring
- Good practices for knowledge capture and knowledge sharing that can be built upon
- Potential early adopters or champions for KM
- How technology is being used to enable knowledge sharing -- or how it is hindering knowledge sharing
- Elements of organizational culture and structure that present barriers to effective knowledge management
Findings from KM assessments are often surprising; what was assumed to be a technology problem is often tied to organizational culture, day-to-day practices, or how cross-functional teams work together. Undergoing a KM assessment can be extremely beneficial in helping groups develop a shared understanding of and common vocabulary to describe what's working and what's not.
KM assessments act as a springboard upon which future efforts are built, so it is beneficial to pull back and conduct an in-depth analysis of the current environment before trying to envision what the future might look like.
Since we want to be certain that a new KM strategy addresses the right issues, it's important to have a solid foundation upon which to start.
Or contact us to get started with a Knowledge Management Assessment:
Knowledge Management Resources:
Responsible Data Use: A "5 Days of Data" Twitter Chat By Kelly LeBlanc, Knowledge Management Specialist Over the past few years, responsible data has become a hot topic within the world of international development and humanitarian aid. As funding agencies push for open data and data-driven decision making, and digital technologies continue to evolve, development workers, researchers, and other individuals involved in supporting aspects of the data lifecycle are becoming...
Responsible Data: Organizational Considerations for Data Transparency & Security May 1, 2019 Join Abby Clobridge (Founder, FireOak Strategies) and Kait Maloney (Project Manager, Data Transparency Initiative, Catholic Relief Services) for a panel discussion about organizational considerations for data transparency and security at the ICT4D Conference. As data transparency is becoming a bigger trend within the international development and humanitarian aid community, organizations are grappling with the practical implications of what...
Adopt a Dataset and Show Your Support for Open Data and Love Data Week! By Kelly LeBlanc, FireOak Knowledge Management Specialist February 15, 2019 In honor of “Love Data Week” (Feb, 11-15, 2019), Inter-university Consortium for Political and Social Research (ICPSR) is promoting a unique experience for individuals to “adopt a dataset.” This no-cost, no-mess adoption allows the individual to select a dataset hosted by ICPSR and get to know...