Knowledge Management Assessments
When developing a new KM program, we strongly recommend kicking off the process by first taking stock of the current environment.
Knowledge Management (KM) assessments are designed to do just that: they are a way to get a complete picture of the current state of KM practices within an organization, department or team.
What is a Knowledge Management Assessment?
A Knowledge Management (KM) assessment is the process of capturing the current state of KM within an organization or department. The assessment process should be designed to solicit input from a representative group of staff and other key stakeholders to identify:
- What's working and what's not
- Pinpoint where knowledge flow bottlenecks are occurring
- Good practices for knowledge capture and knowledge sharing that can be built upon
- Potential early adopters or champions for KM
- How technology is being used to enable knowledge sharing -- or how it is hindering knowledge sharing
- Elements of organizational culture and structure that present barriers to effective knowledge management
Findings from KM assessments are often surprising; what was assumed to be a technology problem is often tied to organizational culture, day-to-day practices, or how cross-functional teams work together. Undergoing a KM assessment can be extremely beneficial in helping groups develop a shared understanding of and common vocabulary to describe what's working and what's not.
KM assessments act as a springboard upon which future efforts are built, so it is beneficial to pull back and conduct an in-depth analysis of the current environment before trying to envision what the future might look like.
Since we want to be certain that a new KM strategy addresses the right issues, it's important to have a solid foundation upon which to start.
Or contact us to get started with a Knowledge Management Assessment:
Knowledge Management Resources:
Adopt a Dataset and Show Your Support for Open Data and Love Data Week! By Kelly LeBlanc, FireOak Knowledge Management Specialist February 15, 2019 In honor of “Love Data Week” (Feb, 11-15, 2019), Inter-university Consortium for Political and Social Research (ICPSR) is promoting a unique experience for individuals to “adopt a dataset.” This no-cost, no-mess adoption allows the individual to select a dataset hosted by ICPSR and get to know...
Collection #1 Password Analysis by Eric Smith, FireOak Strategies Chief Technologist & Information Security Officer February 15, 2019 In January 2019, a massive database of email addresses and passwords was released on the internet. The collection included over 773 million unique email addresses and 21 million unique passwords, credentials that were assembled from many data breaches. The FireOak information security team has analyzed the collection. Two of our key takeaways:...
What We're Reading -- February 11, 2019 The FireOak team keeps an eye out for and shares the most interesting articles, reports, and case studies related to managing, sharing, and securing information, data, and knowledge. Here are some snippets from what we're reading right now. This week: reflections from the University of Saskatchewan on their adoption of Open Educational Resources (OERs). This book chapter explores how the use of OER...