Knowledge Audits: The First Step Towards Knowledge Management
Through a knowledge audit, uncover organizational knowledge management practices & activities, build from what's working, identify areas for improvement.
When an organization is embarking on a Knowledge Management strategy for the first time, we recommend starting with a knowledge audit.
All organizations are already involved in some level of Knowledge Management -- even if they are not thinking about those processes within the framework of Knowledge Management.
At FireOak Strategies, we work with all types of organizations to assess existing processes, practices, procedures, and systems that are tied to Knowledge Management-- either directly or indirectly -- and use this as a starting point for developing and implementing a full Knowledge Management strategy.
Purposes of a Knowledge Audit:
- To identify and prioritize the top knowledge management challenges at your organizations -- which issues are creating the biggest problems
- To develop a clear picture of how an organization manages its information and knowledge assets
- Understand how individuals within an organization share knowledge
- Understand motivations and incentives for knowledge exchange
- Identify elements of organizational culture and organizational learning that are tied to knowledge management
- Identify current successes, best practices, and cultural behaviors that can be built upon
- Identify key areas for bottlenecks, redundancies, missed opportunities and areas of concern
Knowledge audits are usually conducted as part of the planning phase to develop and implement knowledge management initiatives. Within this framework, a completed knowledge audit should be used to inform decision makers about how/where to proceed and which areas should be prioritized.
A knowledge audit is an ideal tool to use as a blueprint for moving forward in developing an organizational knowledge management strategy. It allows us to ensure that we're solving the right knowledge management problems.
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