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Tag: Knowledge Base Design

Knowledge Base Analytics

By Chris KempJanuary 31, 2019January 31, 2019 Categories: Information Management, Knowledge Management Tags: Analytics, Knowledge Base, Knowledge Base Design

Knowledge Base Analytics: What Should Be Measured? By Chris Kemp,  FireOak Strategies Knowledge Management and Information Technology ConsultantJanuary 31, 2019 Imagine this scenario.  You and your team put in the sweat, from research to implementation, and you have rolled out a shiny new knowledge base to your users.  Better yet, it’s being used! Co-workers, customers,…

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Want to discuss a knowledge management or information security problem your organization is dealing with? Interested in learning how FireOak Strategies would approach solving a particular information-related problem? We are excited to hear from you and learn about the challenges and opportunities facing your organization.


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