AI in the Workplace: Guidance for Organizations
ChatGPT and other AI-related tools have rapidly become commonplace in many workplaces. While these technologies offer new opportunities to increase productivity, expedite routine tasks, and spark creativity, their use can unintentionally expose organizations to serious risks.
A primary concern is that staff may be using unauthorized AI platforms to process confidential or internal data—potentially violating your organization's data classification policy and exposing sensitive information. Public incidents and industry reports demonstrate this risk is widespread and continuing to grow.
As AI tools are more deeply integrated into third-party platforms, organizations should anticipate further disruptions and a possible rise in security incidents.
Security Risks with ChatGPT & Similar Platforms
- Data leakage: Confidential or proprietary information can be inadvertently shared with unauthorized parties or exposed to threats.
- Legal and compliance risks: Utilizing AI tools may violate regulatory obligations or contractual agreements, potentially resulting in legal action or fines.
- Reputational harm: Data breaches or leaks erode trust—jeopardizing relationships with clients, donors, investors, and other stakeholders.
Recommendations
- Develop and enforce clear organizational guidelines for the use of AI platforms—specifically outlining permitted tools and intended use cases.
- Ensure these guidelines align with your organization’s data classification policy. If such a policy does not exist, make its development a current priority.
- Communicate transparently to staff regarding acceptable and unacceptable uses of AI tools and the underlying rationale for these decisions.
- Promote secure, intentional adoption of AI platforms to support your mission and objectives, rather than blanket prohibitions or unchecked usage.
References
- Bloomberg Law – Employers Should Consider These Risks When Employees Use ChatGPT
- CSO – Sharing sensitive business data with ChatGPT could be risky
- TechRadar – Samsung workers made a major error by using ChatGPT
- SHRM – Using ChatGPT Correctly on the Job
About FireOak Strategies
FireOak Strategies is a boutique consulting firm dedicated to mission-aligned technology strategy, knowledge management, fractional CIO leadership, and practical AI readiness. We partner with purpose-driven organizations to strengthen information security, optimize business processes, and confidently integrate new technologies. Founded in 2010, FireOak delivers smart, actionable solutions to drive organizational clarity and impact.
