We help organizations make the most of their internal knowledge and expertise
In today's increasingly complex digital environment, it is critical for organizations to make the most of their internal knowledge in order to achieve operational excellence, offer the best possible services, spark innovation, and meet stakeholders' needs.
Consistent, systematic knowledge management practices can help organizations achieve these goals.
Knowledge Management: connecting people to the information & and knowledge
they need to be successful
Supporting the full lifecycle of knowledge
Knowledge Management (KM) strives to make knowledge useful, usable, adaptable, and reusable. KM targets both tacit knowledge, i.e., knowledge in people's heads, and knowledge that has been captured and converted into a knowledge asset.
Knowledge Management is about helping organizations best take advantage of staff's internal expertise, skills, and know-how. It includes helping organizations respond to the challenge, "we don't know what we know" -- a common issue as organizations become more complex and work becomes more distributed across locations and silos.
It's about supporting the flow of knowledge across boundaries and silos to foster creativity, spark innovation, and enable the development of new knowledge.
Get Started with Knowledge Management:
Latest Knowledge Management Resources:
For most organizations, it can be a challenge to balance the need to protect and secure data with the need to promote internal knowledge sharing. But it doesn't have to be the case.
Designing, launching, and establishing a new knowledge management program takes careful planning and execution. Too often, we see organizations fail. Avoid common mistakes.
A look at four levels of knowledge management (KM): personal or individual; department, project or team; organization-wide; and inter-organizational.
The FireOak Strategies team is honored to have been selected by CIO Review as one of their 2016 Most Promising Knowledge Management Solution Providers.
Invitation to submit a paper for an upcoming issue of the Knowledge Management for Development (KM4Dev) special issue on open knowledge.
Make the most of the knowledge assets buried in your organization's repositories.
Abby Clobridge's panel at the SLA annual conference -- tips and tricks for diagnosing taxonomy issues.
In many ways, Open Knowledge is just a subset of Knowledge Management. While KM often focuses on internal knowledge sharing, it doesn't have to exclude externally-focused knowledge sharing, uptake, and re-use.
This 10-minute knowledge sharing exercise can be a simple, fast, and effective way to get started with knowledge management, without draining resources.