We help organizations make the most of their internal knowledge and expertise
In today's increasingly complex digital environment, it is critical for organizations to make the most of their internal knowledge in order to achieve operational excellence, offer the best possible services, spark innovation, and meet stakeholders' needs.
Consistent, systematic knowledge management practices can help organizations achieve these goals.
Knowledge Management: connecting people to the information & and knowledge
they need to be successful
Supporting the full lifecycle of knowledge
Knowledge Management (KM) strives to make knowledge useful, usable, adaptable, and reusable. KM targets both tacit knowledge, i.e., knowledge in people's heads, and knowledge that has been captured and converted into a knowledge asset.
Knowledge Management is about helping organizations best take advantage of staff's internal expertise, skills, and know-how. It includes helping organizations respond to the challenge, "we don't know what we know" -- a common issue as organizations become more complex and work becomes more distributed across locations and silos.
It's about supporting the flow of knowledge across boundaries and silos to foster creativity, spark innovation, and enable the development of new knowledge.