Find, discover, and protect company knowledge
FireOak Strategies is a boutique Knowledge Management, Information Management, & Information Security consulting firm.
We connect people to information and knowledge, making it easier to find, discover, and reuse knowledge within open and closed environments and in secure ways. FireOak Strategies is a certified Women’s Business Enterprise (WBE) and Woman-Owned Small Business (WOSB).
Salesforce Knowledge
Many organizations using Salesforce are missing an opportunity by not deploying Salesforce Knowledge. Whether your implementation is designed to accelerate business development, reduce call center inquiries, or improve customers' self-service options, Salesforce Knowledge can help.
Communities
of Practice
All communities, whether newly-formed or well-established, successful require continual care & feeding. Read our quick tips for developing, launching, growing, and sustaining successful communities of practice.
Balancing Security and Sharing
Striking the right balance between protecting and securing assets and promoting internal knowledge sharing can be a challenge. Read our best practices for finding the appropriate balance for your organization.
Information Security Assessments
Is Information Security keeping you up at night? If so, you're not alone. An external assessment of your information security program and technology can help cut through the stress and present a clear direction for improving your organization's overall information security health.