Knowledge chaos to KM clarity
What is a KM Assessment?
We identify what's working, what's missing, and what needs your attention – so you can make smart improvements backed by real data.
Why It Matters
Without a clear picture of your current state, it's hard to make informed decisions about intranets, platforms, documentation, or AI readiness.
A KM assessment gives you a roadmap – not just a list of problems – and creates alignment across your team before change begins.
What's Included
Platforms & Tools
How knowledge is stored, accessed, and updated
People & Workflows
Who creates knowledge -- and how it moves across teams
Pain Points
Friction, redundancy, or gaps in documentation, access, guidance, support
Content & Structure
Intranet design, taxonomy, naming conventions
Governance & Ownership
Who manages knowledge and what happens when they leave
Strategic Alignment
How your KM practices support (or block) your mission and growth
Who This Is For
- Companies with growing teams or rapid staff turnover
- Organizations preparing for an intranet refresh
- Organizations needing to reduce silos and institutional memory loss
- Nonprofits where too much time is spent reinventing the wheel
- Foundations or NGOs preparing for AI, automations, or audits
- Leaders wondering: "Why can't we find anything?"
What Happens Next
Every KM assessment includes:
- A summary of key findings
- Practical, prioritized recommendations
- A roadmap you can use – with or without ongoing support
We can then work with you to implement improvements – or serve as your fractional CIO or KM lead.
Want clarity before you commit to big changes?
