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  • Knowledge Management FAQ

    Here are a few answers to common questions about knowledge management.

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  • Levels of Knowledge Management

    A look at four levels of knowledge management (KM): personal or individual; department, project or team; organization-wide; and inter-organizational.

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  • Knowledge Base Analytics

    Imagine this scenario.  You and your team put in the sweat, from research to implementation, and you have rolled out a shiny new knowledge base to your users.  Better yet, it’s being used!

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  • Knowledge Management: Findability vs. Discoverability

    One of the top symptoms we encounter when diagnosing knowledge management problems is hearing “I can’t find what I’m looking for” or “I have to troll around in shared folders to learn about stuff.” Both of these statements are indicators of findability and discoverability challenges.

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  • Balancing Security and Sharing

    For most organizations, it can be a challenge to balance the need to protect and secure data with the need to promote internal knowledge sharing. But it doesn’t have to be the case.

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FireOak Strategies is a boutique consulting firm that helps organizations manage, secure, and share their knowledge. We bring clarity to complexity, look for elegant and simple solutions, and make sure that organizations are focused on solving the right problems. Learn more…

Manage, secure, and share your organizational knowledge


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