News, articles, and updates from the FireOak consulting team
Don’t wait until offboarding to try to capture knowledge. Here are 8 ways to incorporate knowledge capture into operations.
Two key concepts in knowledge management — knowledge capture and knowledge transfer — are often used interchangeably. Understanding the differences and similarities between the two can significantly enhance the effectiveness of KM practices within an organization.
For most organizations, it can be a challenge to balance the need to protect and secure data with the need to promote internal knowledge sharing.
Knowledge management tips for business leaders
Here are a few answers to common questions about knowledge management.
Communities of practice (CoPs) are often deployed by organizations as an effective way to bring together people working in a common or cross-cutting area.
A look at four levels of knowledge management (KM): personal or individual; department, project or team; organization-wide; and inter-organizational.
Imagine this scenario. You and your team put in the sweat, from research to implementation, and you have rolled out a shiny new knowledge base to your users. Better yet, it’s being used!
One of the top symptoms we encounter when diagnosing knowledge management problems is hearing “I can’t find what I’m looking for” or “I have to troll around in shared folders to learn about stuff.” Both of these statements are indicators of findability and discoverability challenges.
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FireOak is a boutique consulting firm specializing in helping organizations solve all types of information-related problems: information and knowledge management, information technology, information security, digital transformation, business process automation, and integrating AI into business operations. We focus on using technology to solve business process and help enable organizations to be more successful.
FireOak was founded in 2010.
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