Knowledge Management: Findability vs. Discoverability

Knowledge Management: Findability vs. Discoverability By Abby ClobridgeJanuary 11, 2019 One of the top symptoms we encounter when diagnosing knowledge management problems is hearing “I can’t find what I’m looking for” or “I have to troll around in shared folders to learn about stuff.” Both of these statements are indicators of findability and discoverability challenges….

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