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For most organizations, it can be a challenge to balance the need to protect and secure data with the need to promote internal knowledge sharing. But it doesn’t have to be the case.
A look at four levels of knowledge management (KM): personal or individual; department, project or team; organization-wide; and inter-organizational.
One of the top symptoms we encounter when diagnosing knowledge management problems is hearing “I can’t find what I’m looking for” or “I have to troll around in shared folders to learn about stuff.” Both of these statements are indicators of findability and discoverability challenges.
In many ways, Open Knowledge is just a subset of Knowledge Management. While KM often focuses on internal knowledge sharing, it doesn’t have to exclude externally-focused knowledge sharing, uptake, and re-use.
This 10-minute knowledge sharing exercise can be a simple, fast, and effective way to get started with knowledge management, without draining resources.
At first glance, Knowledge Management and Open Access may appear to be quite different from each other. But in many ways, they represent the two different sides of knowledge sharing.