Enterprise Knowledge Management
What is enterprise knowledge management?
When we refer to “enterprise knowledge management,” we’re referring to the ways in which an organization as a whole manages its internal knowledge and information — whether that knowledge is stored in people’s heads or captured in knowledge assets.
Enterprise knowledge management includes the organization-wide processes, procedures, practices, and systems for managing, securing, and transmitting information and knowledge. Often, processes and/or platforms for managing knowledge are adopted by departments or teams in silos within an organization. But with enterprise knowledge management, our focus is on transitioning from ad hoc, uncoordinated, or siloed processes and platforms to a more cohesive, organization-wide approach.
Moving from an ad hoc approach to knowledge management to an enterprise approach is a journey and takes time, process improvements, and change management. The best way to get started with knowledge management is to conduct a current state assessment to examine current processes, platforms, policies, and unofficial practices in place throughout the organization.
FireOak Strategies was named “Knowledge Management Company of the Year” for 2019 by CIOReview for knowledge management consulting companies/services.
Knowledge Management Posts
Knowledge management articles from the FireOak team
New Article Series — Building and Maintaining a Modern Intranet
Introducing FireOak’s new series all about modern intranets — with tips and tricks, best practices, actionable insights, and more.
Building a Modern Intranet
A well-designed, modern intranet can be a key component of a successful knowledge management strategy. A modern intranet should make it easier for staff to do their jobs, find what they’re looking for, collaborate with each other, and stay connected to the organization.
What is Knowledge Management?
Knowledge management is the process of formally creating, capturing, securing, sharing, and re-using an organization’s internal information and knowledge.
Is it time for your annual cloud platform check-up?
It’s incredibly easy for organizations to accumulate a ton of new cloud platforms. FireOak recommends conducting a cloud platform check-up on a regular basis — at a minimum, once a year.
How Platforms Proliferate
We often get asked what’s the best knowledge management system. But getting a new system can lead to platform proliferation without addressing root causes.
Knowledge Management FAQ
Here are a few answers to common questions about knowledge management.
Balancing Security and Sharing
For most organizations, it can be a challenge to balance the need to protect and secure data with the need to promote internal knowledge sharing. But it doesn’t have to be the case.
Coronavirus Cybersecurity & Knowledge Management Checklist
Is your staff ready to work from home en masse? Consult the FireOak Strategies Coronavirus Cybersecurity Checklist to prepare your organization.
Knowledge Management Company of the Year 2019
FireOak Strategies has been named “Knowledge Management Company of the Year” by CIOReview for Knowledge Management Consulting/Services for 2019!
FireOak at KM Showcase 2020
The FireOak team will be at the KM Showcase 2020 in Arlington, Virginia. Stop by our booth to chat about all-things knowledge management!
FireOak at Global Digital Health Forum 2019
Stop by booth 5 at the Global Digital Health Forum to ask FireOak consultants your questions about cybersecurity & knowledge management!
Office 365 for Knowledge Management
Five tips from the FireOak Team with some of our favorite ways to use Office 365 to enhance organizational knowledge management.
Start the conversation
Reach out to schedule a time to talk. After we understand what you hope to accomplish and what problems you’re trying to solve, we’ll put together a custom proposal and work with you to get started on your engagement.