IT Strategy, Tactics, and Operations
Information Technology
Our technology consulting services are focused on helping organizations manage, secure, and share their internal information, data, and knowledge. At FireOak, we approach information technology from a knowledge management perspective — in other words, we believe the role of technology should be to help manage your valuable information, data, and knowledge. Technology should enable business processes, rather than drive business decisions.
We’re not a value-added reseller (VAR), and we’re not tied to any specific platform or vendor. We’re platform agnostic and have extensive experience with all of today’s major platforms, including Microsoft 365, Google Workspace, WordPress, Salesforce, as well as low-code and no-code automation platforms, Artificial Intelligence (AI) systems, and other cloud platforms.
FireOak's Technology Consulting Services
We work with all types of organizations to build out, streamline, and support technology infrastructures, IT operations, and toolsets that align with a client’s unique characteristics, mission, culture, preferences, in-house expertise, and budget. Here are just a few of our services.
Fractional CIO
Get the support of the FireOak team of experts to guide your organization’s information & technology approach, strategy, and operations. We can provide strategic guidance and support to align your organization’s overall information & tech ecosystem with evolving technologies, business needs, information governance issues, changing threat landscape, cybersecurity, and change management needs.
Artificial Intelligence
AI is everywhere, but many organizations are still not sure where to start or how to safely, securely, and responsibly integrate AI into everyday work. The power of AI is tremendous, but implementing new AI tools, services, and platforms can be daunting.
FireOak can help organizations of all sizes and sectors develop and implement an organization-specific AI strategy, governance, technology, and change management plan.
Information & Data Governance
Is it time for a review of your existing information and data governance framework, policies, procedures, and guidelines? Does your existing framework align with current business needs, today’s tech stack, and your existing staffing model? Do you have an Artificial Intelligence (AI) Policy? We can take a fresh look at your approach to information governance to identify and address gaps and inconsistencies.
Automating Workflows
The possibilities for automating and streamlining processes are endless, but it can be a challenge to find the time to automate tasks or even know where to start.
FireOak has experience with a wide range of low-code and no-code automation platforms and using automation techniques to solve a wide variety of problems.
InfoSec Strategies & Program Development
We can work together to develop a formal information security program, policies, approach in a proactive way, based on your organization’s mission, threat landscape, risk appetite, tech stack, and other unique characteristics.
We’ll develop a strategy and program that is fit for purpose, sustainable, and scalable while also focusing on creating a culture of security.
Knowledge Management
The FireOak team excels at diagnosing hard-to-pinpoint pain points with respect to creating, capturing, describing, securing, sharing, and re-using internal knowledge. We can take a fresh look at how knowledge flows within your organization and recommend ways to bolster existing practices or address bottlenecks or gaps.
Getting Started
Where do I start?
Contact us to discuss your top information technology concerns, challenges, and priorities, and we’ll design an engagement specifically for your organization.
From the FireOak Blog
News and insights from the FireOak team about managing, securing, and sharing knowledge
Why Automate?
Organizations of all sizes and sectors are looking for new ways to streamline operations, increase efficiency, and maximize resources. This is where automation can help. Here are our top reasons for why your organization should be leveraging automation.
Why your organization needs an AI Policy
Having an AI policy is no longer optional for organizations. Read FireOak’s tips for crafting an organizationally-appropriate AI policy.
Balancing Security and Sharing
For most organizations, it can be a challenge to balance the need to protect and secure data with the need to promote internal knowledge sharing.
