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Connecting people to the information & knowledge they need to be successful


In today's increasingly complex digital environment, it is critical for organizations to make the most of their internal knowledge in order to achieve operational excellence, offer the best possible services, spark innovation, and meet stakeholders' needs. FireOak's knowledge management consulting team can help your organization achieve these goals.

Knowledge Management FAQ

knowledge management diagram


Get Started with Knowledge Management

All organizations manage their information, data, and knowledge in some way. But when we're talking about knowledge management, we're referring to organizational approaches that are intentional, coordinated, and, to some degree, systematic or consistent. Typically, moving from an ad hoc approach to a more unified, coordinated one is a journey. We recommend starting with an assessment or discovery process to surface what's working well and identify the root causes for pain points. Often, organizations come to us looking for a new KM system, but what's truly needed is an overhaul of internal processes and governance. Existing platforms might need some fine-tuning or properly-deployed system integrations, but in many cases, the platforms in place aren't the problem in themselves, which we learn during the assessment process.

Read more about KM assessments


About the FireOak Knowledge Management Consulting Team

Our expertise spans all aspects of information management and information science -- everything from information technology and cybersecurity to metadata management, information classification, and library science. Our strength is in our ability to diagnose and solve real business problems. We listen carefully and collaborate closely with our clients to recommend approaches, technologies, processes, and tools that are the right fit.

FireOak Strategies is a certified Woman-Owned Small Business (WOSB) and Women's Business Enterprise.

Learn more about us