Knowledge Management Consulting
Connecting people to the knowledge they need to be successful
FireOak’s knowledge management consulting services are designed to help your organization manage and secure its internal knowledge. From a creating a clear strategy to implementing new knowledge management initiatives, we’re here to help you make the most of your organizational knowledge.
Why hire our knowledge management consulting team
1
All organizations are unique — as are their KM needs.
At FireOak, we understand that every organization is different, and we don’t believe in cookie cutter approaches. That’s why we develop customized approaches to address your specific needs.
Our team of experts will work with you to craft an organization-specific strategy that addresses pain points throughout the knowledge lifecycle and ensures that valuable knowledge stays within your organization.
2
We make sure you’re solving the right problems.
Don’t waste time and resources focusing on generic KM issues that might not be relevant. Our knowledge management consulting starts with a current state assessment so we can get clear understanding of the current pain points, gaps, knowledge bottlenecks, or other issues that are impacting how internal knowledge is being managed, secured, and shared.
After completing the current state assessment, then we’ll move on to developing a strategy and roadmap. With our approach, you’ll be sure we’re focusing on the right problems.
3
Our proven track record.
Since our founding in 2010, we’ve worked with organizations representing a wide variety of sectors, sizes, geographic areas, tech stacks, and areas of focus.
Nearly 90% of our clients have hired us for repeat engagements, often moving from KM focused to information security or one of our advisory services.
Our entire team is comprised of seasoned consultants, and clients always know up front who they’ll be working with.
We’re the only boutique consulting firm that focuses on all aspects of managing, securing, and sharing information and knowledge.
Not sure where to start?
We recommend starting with a Knowledge Management Assessment.
All organizations manage their information, data, and knowledge in some way. But when we’re talking about knowledge management, we’re referring to organizational approaches that are intentional, coordinated, and, to some degree, systematic or consistent. Typically, moving from an ad hoc approach to a more unified, coordinated one is a journey.
We recommend starting with an assessment or discovery process to surface what’s working well and identify the root causes for pain points. We want to make sure that we’re solving the right problems and that we build a KM program that aligns with your organization’s goals, priorities, characteristics, culture, and tech stack.
Recognized Expertise
FireOak Strategies has been named “Knowledge Management Company of the Year” for 2019 by CIOReview for knowledge management consulting companies/services.
From the FireOak Blog
News and insights from the FireOak team about managing, securing, and sharing knowledge
Information Security Considerations for Digital Transformation
As organizations move forward with their digital transformation efforts, incorporating robust information security measures cannot be an afterthought — they must be inherent at every step of the transformation journey.
Optimizing Business Processes for Efficiency
Business success hinges on the ability of an organization to adapt and improve. As organizations strive to maintain their competitive edge, Business Process Optimization (BPO) can be a useful mechanism for identifying and eliminating operational inefficiencies.
How to Build a Knowledge-First Culture in a Digitally-Transformed Workplace
As businesses navigate an increasingly digital landscape, cultivating a knowledge-first culture has become not just a nice-to-have, but a necessity.
Nerd Journey Interview with Abby Clobridge
Join John White and Nick Korte on the Nerd Journey podcast to listen to their interview with FireOak’s founder, Abby Clobridge, to learn more about her career path.
Intranet Content for September
September is Self-Improvement Month, a great opportunity to use your organization’s intranet to focus on self-care and self-improvement. Keep reading for more ideas for intranet content for September.
AI & Automation for Small and Mid-Sized Organizations
When it comes to technology, small and mid-sized businesses (SMBs) and non-profit organizations historically have been at a disadvantage. However, when it comes to implementing AI and automation, contrary to popular belief, small and midsized organizations may actually have an edge.
