KNOWLEDGE MANAGEMENT CONSULTING
Connecting people to the knowledge they need to be successful
FireOak’s knowledge management consulting services are designed to help your organization manage and secure its internal knowledge. From a creating a clear strategy to implementing new knowledge management initiatives, we’re hear to help you make the most of your organizational knowledge.
Why hire our knowledge management consulting team
All organizations are unique — as are their KM needs.
At FireOak, we understand that every organization is different, and we don’t believe in cookie cutter approaches. That’s why we develop customized approaches to address your specific needs.
Our team of experts will work with you to craft an organization-specific strategy that addresses pain points throughout the knowledge lifecycle and ensures that valuable knowledge stays within your organization.
We make sure you’re solving the right problems.
Don’t waste time and resources focusing on generic KM issues that might not be relevant. Our knowledge management consulting starts with a current state assessment so we can get clear understanding of the current pain points, gaps, knowledge bottlenecks, or other issues that are impacting how internal knowledge is being managed, secured, and shared. After complete the current state assessment, then we’ll move on to developing a strategy and roadmap. With our approach, you’ll be sure we’re focusing on the right problems.
Our proven track record.
Since our founding in 2010, we’ve worked with organizations representing a wide variety of sectors, sizes, geographic areas, tech stacks, and areas of focus.
Nearly 90% of our clients have hired us for repeat engagements, often moving from KM focused to information security or one of our advisory services.
Our entire team is comprised of seasoned consultants, and clients always know up front who they’ll be working with.
We’re the only boutique consulting firm that focuses on all aspects of managing, securing, and sharing information and knowledge.
Not sure where to start?
We recommend starting with a Knowledge Management Assessment.
All organizations manage their information, data, and knowledge in some way. But when we’re talking about knowledge management, we’re referring to organizational approaches that are intentional, coordinated, and, to some degree, systematic or consistent. Typically, moving from an ad hoc approach to a more unified, coordinated one is a journey.
We recommend starting with an assessment or discovery process to surface what’s working well and identify the root causes for pain points. We want to make sure that we’re solving the right problems and that we build a KM program that aligns with your organization’s goals, priorities, characteristics, culture, and tech stack.
Get to know the FireOak consulting team
Our expertise spans all aspects of information management and information science — everything from information technology and cybersecurity to metadata management, information classification, open access/open data, and library science. Our strength is in our ability to diagnose and solve real business problems. We listen carefully and collaborate closely with our clients to recommend approaches, technologies, processes, and tools that are the right fit.