How We Help Clients
We help our clients manage, share, and secure their organizational knowledge.
We’re here to help
Regardless of what type of problem, issue, challenge, or new initiative your organization is facing, if it is related to managing, securing, or sharing knowledge, FireOak is here to help.

How we help
Scaling Up
Many of our clients have quickly grown from being a small shop to becoming a 50+ person organization. That type of growth often leads to knowledge management and KM challenges — the platform and broader tech stack that worked well for a 1-5 person team doesn’t necessarily lend itself to a larger organization. We can help you transition into managing knowledge and technology in scalable, sustainable ways.
Getting started with knowledge management
If you know there’s room for improvement, but you’re not sure where to start, what the real issues are, or how things could be improved, we can help by conducting a current state assessment and then partnering with your team to develop a vision and strategy for the future. Once we know what’s in place today and where you want to go, we’ll conduct a gap analysis and develop an implementation plan for the future.
Virtual Chief Information Officer (vCIO) & Virtual Chief Information Security Officer (vCISO)
Looking for an expert to help guide your organization’s approach to knowledge management, technology, and information security? We can help. Ideal for small- to mid-sized organizations that don’t have the need for a full-time CIO and for organizations that have a CIO/IT Director but don’t have a dedicated chief information security officer.
Knowledge Management & IT Strategy
Your organization has ambitious strategic goals and objectives, but you’re not sure how knowledge management or technology can enable (or serve as a barrier to accomplishing) these goals. We’ll collaborate to develop a strategy and implementation plan focused on managing, securing, and sharing knowledge.
Actionable Security
What would you do if we had a ransomware attack or if your website was hacked? These sorts of issues keep many executives up at night. Let us help by conducting a comprehensive assessment of your current technical infrastructure, platforms, policies, and procedures. Once we know what’s in place today, we can offer actionable, achievable recommendations on how your organization can take its approach to information security to the next level.
Bespoke Services
Have a specific idea in mind related to knowledge management, information security, or technology that doesn’t fit in to the services listed above? Reach out to schedule a time to discuss your needs. We’ll let you know if we think we can help. We’ve helped clients with a wide range of projects, initiatives, and technical guidance!
What our clients are saying:
FireOak’s implementation roadmap was so actionable! It was easy for us to use the roadmap to drive our strategic plan, project plans, and task assignments.
Katie
Nonprofit client (International)We loved having a dedicated team from FireOak who made sure that they understood our organization.
Tonya
Nonprofit client (U.S.)Your report was so great — really thorough! But the best part was the checklist so we knew what to do and in what order.
Abraham
Nonprofit client (U.S.)You are amazing! THANK YOU!
Zach
Private sector client (International)The FireOak team was always helpful and positive. I greatly enjoyed working with them!
Scott
Government agency (U.S.)The FireOak team became a true partner in our work together. They weren’t just “consulting” with us, but they were dedicated to helping us achieve our results.
Jeff
Nonprofit client (U.S.)It’s been extremely helpful having a trusted partner that we can call when things go sideways. We really appreciate knowing that we can use them for a second opinion or for a gut check.
Mark
Nonprofit client (International)Start the conversation
Reach out to schedule a time to talk. After we understand what you hope to accomplish and what problems you’re trying to solve, we’ll put together a custom proposal and work with you to get started on your engagement.