Technical Expertise
We take our technical skills seriously
We pride ourselves on staying current with new trends, tools, technologies, platforms, and information security vulnerabilities.
We’re just as comfortable making and breaking software and hardware to push the boundaries of information security, information and data management, and knowledge management as we are being on-site helping our clients.
We’re often found writing scripts to streamline workflows, building tools to make processes more efficient, and developing new ways to make systems more resilient. We’re always up for the challenge of researching cybersecurity threats, conducting penetration tests, or tracking and battling malware.
Recent projects include:
- Developing a custom chatbot for a knowledge base
- Developing custom tools for on-the-fly language translation within an intranet
- Developing an “ingest app” to populate Salesforce and SharePoint knowledge bases
- Using the FireOak Acorn to remotely diagnose a client’s network outage
Experts in Today’s Major Platforms
Our team includes technical experts in all of today’s major enterprise platforms — Office 365, Amazon Web Services (AWS), Salesforce, and G Suite.
Members of our consulting team hold Salesforce, AWS, Microsoft, Red Hat, and Cisco certifications, among others.
FireOak Strategies is a Salesforce Registered Consulting Partner.
Recent Articles
News and insight from the FireOak team about managing, securing, and sharing knowledge
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FireOak Receives National Women’s Business Enterprise Certification
FireOak Strategies receives the prestigious National Women’s Business Enterprise Certification from WBENC.
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New Article Series — Building and Maintaining a Modern Intranet
Introducing FireOak’s new series all about modern intranets — with tips and tricks, best practices, actionable insights, and more.
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Building a Modern Intranet
A well-designed, modern intranet can be a key component of a successful knowledge management strategy. A modern intranet should make it easier for staff to do their jobs, find what they’re looking for, collaborate with each other, and stay connected to the organization.
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What is Knowledge Management?
Knowledge management is the process of formally creating, capturing, securing, sharing, and re-using an organization’s internal information and knowledge.
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Penetration Tests vs. Vulnerability Assessments
Confused about whether your organization needs a penetration test or a vulnerability assessment? Read on to understand the difference between the two and when to use each.
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Is it time for your annual cloud platform check-up?
It’s incredibly easy for organizations to accumulate a ton of new cloud platforms. FireOak recommends conducting a cloud platform check-up on a regular basis — at a minimum, once a year.
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Website Vulnerability Assessment FAQ
FireOak conducts website vulnerability assessments for many of our clients. Here are some of the most frequently-asked questions — and our answers! — about these website vulnerability assessments.
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How Platforms Proliferate
We often get asked what’s the best knowledge management system. But getting a new system can lead to platform proliferation without addressing root causes.
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Knowledge Management FAQ
Here are a few answers to common questions about knowledge management.
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Balancing Security and Sharing
For most organizations, it can be a challenge to balance the need to protect and secure data with the need to promote internal knowledge sharing. But it doesn’t have to be the case.
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What We’re Listening to — Information Security Podcasts
The FireOak team keeps an eye out for and shares the most interesting audio based resources, like podcasts, related to managing, sharing, and securing information, data, and knowledge.
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Talking to your Board about Cybersecurity
FireOak’s tips for talking to your board and organizational leadership team about cybersecurity!