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Who We Serve: Nonprofits

We help our clients manage, share, and secure their organizational knowledge.

Working with Nonprofit Organizations

Foundations, research institutes, associations, & think tanks

With all of our clients, we work to enhance how they manage, secure, and share organizational information, data, and knowledge. Our nonprofit clients vary tremendously in the focus of their work, but they include foundations, think tanks, research and education institutions, and associations.

All of our nonprofit clients are particularly concerned with being as effective and efficient as possible so they can focus on accomplishing their mission and achieving their goals.

Common traits among our nonprofit clients:

  • Mission-driven
  • Staff are always looking for new ways to help accomplish organizational goals
  • Lots of ad hoc, informal procedures about how to work
  • Concerns with organizational knowledge walking out the door
  • Grassroots knowledge management efforts
  • Proliferation of free and low-cost cloud platforms, making it difficult for staff to find information and for the organization to properly manage knowledge
  • Small and/or outsourced IT roles
  • Common misconception that “no one would want to hack us,” which is used as an excuse for not having an information security program in place
  • Assumption that external IT vendors are responsible for information security

We partner with nonprofits to fine-tune their processes, policies, procedures, and technologies in ways that are cost-effective, practical, and balance security and sharing.

Nonprofit Case Studies

These client stories represent just a few examples of our work since 2010 to illustrate and showcase some of the typical work the FireOak team conducts for nonprofits.

FireOak clients around the world

Private Foundation – Washington, DC

We helped this mid-sized DC-based philanthropic organization by conducting a combined knowledge management and information security assessment, including deep dives into their Microsoft 365 & Salesforce platforms. Then we developed an implementation roadmap for the future.

Philanthropic Organization – Chicago, & International

After completing a knowledge management assessment, it was clear that internal knowledge sharing was an area for improvement. We worked together with this client to prioritize pain points, brainstorm for the future, develop a new architecture and wireframes, and ultimately built out a new intranet.

Policy Institute – Washington, DC

The FireOak team conducted a comprehensive, hands-on technical information security assessment for multiple offices, prioritized findings, briefed senior executives, and developed a 3-year plan for moving forward.

Knowledge Base Implementation & Operations – Seattle, WA

For this client, we developed a strategy and implementation plan for a series of new knowledge management tactics, including developing a new knowledge base for an external audience. The knowledge base included custom fields to promote findability and discoverability, interactive functionality, and custom reporting capabilities. We then performed curation services and long-term support.

About our clients

FireOak Strategies serves all types of clients, but we specialize in working with nonprofits, private sector companies, international organizations, and higher education.

Start the conversation

Reach out to schedule a time to talk. After we understand what you hope to accomplish and what problems you’re trying to solve, we’ll put together a custom proposal and work with you to get started on your engagement.