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Enterprise Knowledge Management

What is enterprise knowledge management?


When we refer to “enterprise knowledge management,” we’re referring to the ways in which an organization as a whole manages its internal knowledge and information — whether that knowledge is stored in people’s heads or captured in knowledge assets.

Enterprise knowledge management includes the organization-wide processes, procedures, practices, and systems for managing, securing, and transmitting information and knowledge. Often, processes and/or platforms for managing knowledge are adopted by departments or teams in silos within an organization. But with enterprise knowledge management, our focus is on transitioning from ad hoc, uncoordinated, or siloed processes and platforms to a more cohesive, organization-wide approach.

Moving from an ad hoc approach to knowledge management to an enterprise approach is a journey and takes time, process improvements, and change management. The best way to get started with knowledge management is to conduct a current state assessment to examine current processes, platforms, policies, and unofficial practices in place throughout the organization.


Recognized Expertise

FireOak Strategies was named “Knowledge Management Company of the Year” for 2019 by CIOReview for knowledge management consulting companies/services.


Knowledge Management Posts

Knowledge management articles from the FireOak team

  • FireOak at KM Showcase 2020

    The FireOak team will be at the KM Showcase 2020 in Arlington, Virginia. Stop by our booth to chat about all-things knowledge management!

  • FireOak at Global Digital Health Forum 2019

    Stop by booth 5 at the Global Digital Health Forum to ask FireOak consultants your questions about cybersecurity & knowledge management!

  • Office 365 for Knowledge Management

    Five tips from the FireOak Team with some of our favorite ways to use Office 365 to enhance organizational knowledge management.

  • KMWorld 2019 Highlights

    The KMWorld 2019 conference kicked off on Monday, November 4 in Washington, DC. Many of the sessions have been focused on technology and the ways in which good KM practices can drive innovation.

  • The Dark Side of Open Data

    The environment around research data management and open data has become incredibly complex—and the evolution doesn’t appear to be slowing down at all.

  • Peer Review Week 2019 Highlights Quality in Peer Review

    Peer Review Week is celebrating its 5th anniversary this week (September 16-20, 2019)! This year’s theme highlights “quality in peer review.”

  • Childhood Cancer Awareness Month 2019 is supported by Open Access

    Researchers around the world are working to develop cures for cancer. During September, which is globally recognized as Childhood Cancer Awareness Month 2019 (CCAM), we would like to acknowledge and thank the researchers, physicians, and publishers who make their findings, data, and publications openly accessible.

  • Levels of Knowledge Management

    A look at four levels of knowledge management (KM): personal or individual; department, project or team; organization-wide; and inter-organizational.

  • Responsible Data Use: A 5 Days of Data Twitter Chat

    Over the past few years, responsible data has become a hot topic within the world of international development and humanitarian aid. As funding agencies push for open data and data-driven decision making, and digital technologies continue to evolve, development workers, researchers, and other individuals involved in supporting aspects of the data lifecycle are becoming increasingly concerned with what it means to responsibly collect, manage, transmit, and share data in responsible ways.

  • Data Transparency Panel at ICT4D Conference

    Join Abby Clobridge (Founder, FireOak Strategies) and Kait Maloney (Project Manager, Data Transparency Initiative, Catholic Relief Services) for a panel discussion about organizational considerations for data transparency and security at the ICT4D Conference.

  • Adopt a Dataset for Love Data Week 2019

    In honor of “Love Data Week” (Feb, 11-15, 2019), Inter-university Consortium for Political and Social Research (ICPSR) is promoting a unique experience for individuals to “adopt a dataset.” This no-cost, no-mess adoption allows the individual to select a dataset hosted by ICPSR and get to know it, if you will.

  • Collection 01 Password Analysis

    In January 2019, a massive database of email addresses and passwords was released on the internet. The collection included over 773 million unique email addresses and 21 million unique passwords, credentials that were assembled from many data breaches.


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