Enterprise Knowledge Management
What is enterprise knowledge management?
When we refer to “enterprise knowledge management,” we’re referring to the ways in which an organization as a whole manages its internal knowledge and information — whether that knowledge is stored in people’s heads or captured in knowledge assets.
Enterprise knowledge management includes the organization-wide processes, procedures, practices, and systems for managing, securing, and transmitting information and knowledge. Often, processes and/or platforms for managing knowledge are adopted by departments or teams in silos within an organization. But with enterprise knowledge management, our focus is on transitioning from ad hoc, uncoordinated, or siloed processes and platforms to a more cohesive, organization-wide approach.
Moving from an ad hoc approach to knowledge management to an enterprise approach is a journey and takes time, process improvements, and change management. The best way to get started with knowledge management is to conduct a current state assessment to examine current processes, platforms, policies, and unofficial practices in place throughout the organization.
Recognized Expertise
FireOak Strategies was named “Knowledge Management Company of the Year” for 2019 by CIOReview for knowledge management consulting companies/services.
Knowledge Management Posts
Knowledge management articles from the FireOak team
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What We’re Reading — February 11, 2019
The FireOak team keeps an eye out for and shares the most interesting articles, reports, and case studies related to managing, sharing, and securing information, data, and knowledge. Here are some snippets from what we’re reading right now.
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World Cancer Day – Open Access Research
February 4 is World Cancer Day each year. Join us to thank researchers and publishers for sharing their open access research and open data related to cancer research, technologies, treatments, and prevention programs.
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Team Collaboration Platforms Lessons Learned
Over the past few years, we’ve seen tons of collaboration and knowledge sharing platforms become popular including Slack, Facebook for Work, and Microsoft Teams. On top of those platforms, popular project management tools such as Trello, Asana, and Basecamp also include capabilities designed to increase collaboration and knowledge sharing as part of their feature set.
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Knowledge Base Analytics
Imagine this scenario. You and your team put in the sweat, from research to implementation, and you have rolled out a shiny new knowledge base to your users. Better yet, it’s being used!
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What We’re Reading – January 28, 2019
We keep an eye out and share the most interesting articles, reports, and case studies FireOak topics: managing, sharing, and securing information, data, and knowledge.
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Government Shutdown Causing Open Data Confusion
While absent TSA agents and food inspectors might be more of a concern to the general public, the loss of access to public data is proving disruptive for those who rely on access to open data to do their jobs.
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Knowledge Management: Findability vs. Discoverability
One of the top symptoms we encounter when diagnosing knowledge management problems is hearing “I can’t find what I’m looking for” or “I have to troll around in shared folders to learn about stuff.” Both of these statements are indicators of findability and discoverability challenges.
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Forward Momentum in U.S. Open Government Data
Right before the end of the year, on December 21, 2018 the U.S. Congress passed The Open, Public, Electronic, and Necessary Government Act (also known as the OPEN Government Data Act), an act designed to break down information silos in the federal government, transforming inaccessible documents into open and usable data.
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KMWorld 2018
FireOak Strategies, LLC is pleased to be a Platinum Sponsor of this year’s KMWorld event. We’ll be at the conference in Washington, D.C. from November 6-8, and we’ll be presenting at the co-located Office 365 Symposium.
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Job Posting: Part-Time Metadata Specialist (Contractor)
FireOak Strategies, LLC, a boutique consulting firm specializing in Knowledge Management, Information Management, and Information Security, is looking to add a Metadata Specialist to our network of contractors.
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Job Posting: Knowledge Management and Taxonomy Specialist (Contractor)
FireOak Strategies, LLC, a boutique consulting firm specializing in Knowledge Management, Information Management, and Information Security, is looking for a Knowledge Management (KM) and taxonomy specialist.
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Scholarly Journal Publishing in Africa
In 2013, Clobridge Consulting (now FireOak Strategies) and African Journals Online undertook a research project to examine the current state of scholarly publishing in Africa.
Start the conversation
Reach out to schedule a time to talk. After we understand what you hope to accomplish and what problems you’re trying to solve, we’ll put together a custom proposal and work with you to get started on your engagement.