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Enterprise Knowledge Management

What is enterprise knowledge management?


When we refer to “enterprise knowledge management,” we’re referring to the ways in which an organization as a whole manages its internal knowledge and information — whether that knowledge is stored in people’s heads or captured in knowledge assets.

Enterprise knowledge management includes the organization-wide processes, procedures, practices, and systems for managing, securing, and transmitting information and knowledge. Often, processes and/or platforms for managing knowledge are adopted by departments or teams in silos within an organization. But with enterprise knowledge management, our focus is on transitioning from ad hoc, uncoordinated, or siloed processes and platforms to a more cohesive, organization-wide approach.

Moving from an ad hoc approach to knowledge management to an enterprise approach is a journey and takes time, process improvements, and change management. The best way to get started with knowledge management is to conduct a current state assessment to examine current processes, platforms, policies, and unofficial practices in place throughout the organization.


Recognized Expertise

FireOak Strategies was named “Knowledge Management Company of the Year” for 2019 by CIOReview for knowledge management consulting companies/services.


Knowledge Management Posts

Knowledge management articles from the FireOak team

  • Peer Review Week 2019 Highlights Quality in Peer Review

    Peer Review Week is celebrating its 5th anniversary this week (September 16-20, 2019)! This year’s theme highlights “quality in peer review.”

  • Childhood Cancer Awareness Month 2019 is supported by Open Access

    Researchers around the world are working to develop cures for cancer. During September, which is globally recognized as Childhood Cancer Awareness Month 2019 (CCAM), we would like to acknowledge and thank the researchers, physicians, and publishers who make their findings, data, and publications openly accessible.

  • Levels of Knowledge Management

    A look at four levels of knowledge management (KM): personal or individual; department, project or team; organization-wide; and inter-organizational.

  • Responsible Data Use: A 5 Days of Data Twitter Chat

    Over the past few years, responsible data has become a hot topic within the world of international development and humanitarian aid. As funding agencies push for open data and data-driven decision making, and digital technologies continue to evolve, development workers, researchers, and other individuals involved in supporting aspects of the data lifecycle are becoming increasingly…

  • Data Transparency Panel at ICT4D Conference

    Join Abby Clobridge (Founder, FireOak Strategies) and Kait Maloney (Project Manager, Data Transparency Initiative, Catholic Relief Services) for a panel discussion about organizational considerations for data transparency and security at the ICT4D Conference.

  • Adopt a Dataset for Love Data Week 2019

    In honor of “Love Data Week” (Feb, 11-15, 2019), Inter-university Consortium for Political and Social Research (ICPSR) is promoting a unique experience for individuals to “adopt a dataset.” This no-cost, no-mess adoption allows the individual to select a dataset hosted by ICPSR and get to know it, if you will.

  • Collection 01 Password Analysis

    In January 2019, a massive database of email addresses and passwords was released on the internet. The collection included over 773 million unique email addresses and 21 million unique passwords, credentials that were assembled from many data breaches.

  • What We’re Reading — February 11, 2019

    The FireOak team keeps an eye out for and shares the most interesting articles, reports, and case studies related to managing, sharing, and securing information, data, and knowledge. Here are some snippets from what we’re reading right now.

  • World Cancer Day – Open Access Research

    February 4 is World Cancer Day each year. Join us to thank researchers and publishers for sharing their open access research and open data related to cancer research, technologies, treatments, and prevention programs.  

  • Team Collaboration Platforms Lessons Learned

    Over the past few years, we’ve seen tons of collaboration and knowledge sharing platforms become popular including Slack, Facebook for Work, and Microsoft Teams. On top of those platforms, popular project management tools such as Trello, Asana, and Basecamp also include capabilities designed to increase collaboration and knowledge sharing as part of their feature set.

  • Knowledge Base Analytics

    Imagine this scenario.  You and your team put in the sweat, from research to implementation, and you have rolled out a shiny new knowledge base to your users.  Better yet, it’s being used!

  • What We’re Reading – January 28, 2019

    We keep an eye out and share the most interesting articles, reports, and case studies FireOak topics: managing, sharing, and securing information, data, and knowledge.


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