Knowledge Management Assessments
Assess the current state of your organization’s approach to knowledge management
Whether your organization is just beginning to develop a knowledge management program or if you have a mature program that you’re looking to enhance, a knowledge management current state assessment from the FireOak team can help your organization develop, supercharge, or fine-tune your program.
KM assessments are designed to take stock of environment as it stands today from a knowledge management perspective. Through the discovery process, you get a complete picture of the current state of KM practices, technologies, tools, governance in place within your organization — what’s working, what’s not, and what are the true root causes for today’s challenges.
KM assessments act as a springboard upon which future efforts are built, so it is beneficial to pull back and conduct an in-depth analysis of the current environment before trying to envision what the future might look like. Since we want to be certain that a new KM strategy addresses the right issues, it’s important to have a solid foundation upon which to start.
An assessment designed to fit your organizational needs
The assessment process should be designed to solicit input from a representative group of staff and other key stakeholders.
Findings from KM assessments are often surprising; what was assumed to be a technology problem is often tied to organizational culture, day-to-day practices, or how cross-functional teams work together.
Undergoing a KM assessment can be extremely beneficial in helping groups develop a shared understanding of and common vocabulary to describe what’s working and what’s not.
Through the assessment, we’ll identify:
- What’s working and what’s not with respect to knowledge management
- Where knowledge flow bottlenecks are occurring
- Good practices for knowledge capture and knowledge sharing that can be built upon
- Potential early adopters or champions for KM
- How technology is enabling or hindering knowledge sharing
- Elements of organizational culture and structure that present barriers to effective knowledge management
Ready to talk to a knowledge management consultant?
FireOak Strategies has been helping organizations around the world enhance their approaches to knowledge management since 2010.
We’re here to listen, conduct KM assessments, coach organizations through the discovery process, and help solve all types of organizational information and knowledge management problems.
News and insight from the FireOak team about managing, securing, and sharing knowledge
Defining Knowledge Management
Although Knowledge Management (KM) intersects with records management, document management, IT, and digital asset management along with other disciplines, its emphasis is on connecting people with knowledge — which, in many cases, includes both digital assets and technology.
Why Knowledge Management?
Organizations arrive at Knowledge Management (KM) for a variety of reasons that are often hard to define or pinpoint.
The Digital Information Toolkit: Strategies for Adding Value to Work-Related Social Systems
I recently had a chapter published in Trends, Discovery, and People in the Digital Age, a new book edited by Wendy Evans and David Baker.
Introducing the Raleigh-Durham Knowledge Management Community of Practice
We’re pleased to announce the launch of a new Knowledge Management Community of Practice for the Raleigh, Durham, Chapel Hill (Research Triangle) region.
The Wild West of MOOCs
Hardly a day goes by without a story appearing in a major new outlet about Massive Open Online Courses (MOOCs).
Connections between KM and Library Science
On the surface, Knowledge Management (KM) and library science/information management may not seem like natural partners. And while I might be biased — I come to KM from this perspective — I think the linkages between the two areas are clear.