TECHNICAL EXPERTISE
We take our technical skills and expertise seriously
The FireOak team prides itself on staying current with new trends, tools, technologies, and platforms. We’re often found exploring new ways to leverage AI, writing scripts to automate tasks or streamline workflows, building tools to make processes more efficient, and developing new ways to make systems more resilient.
Recent projects include:
- Developing automated processes for curation, data analysis, research, document creation, competitive intelligence, social media workflows, and more.
- Large-scale extract-transform-load (ETL) projects to migrate knowledge assets between platforms.
- Preparing clients’ data for AI.
- Developing a custom chatbot for a knowledge base.
- Developing custom tools for on-the-fly language translation within an intranet.
- Using the FireOak Acorn to remotely diagnose a client’s network outage.
Cutting-Edge Technologies
Over the past few years, the FireOak team has become particularly interested in several new technologies and how they can be deployed to help our clients solve real-world problems. We’re particularly interested in how we can use AI, automation, 3d printing, VR, and other makerspace technologies. AI has been a game changer, especially for small and mid-sized organizations, leveling the playing field by democratizing access to advanced technologies that were once the domain of large enterprises. Read more about FireOak’s Artificial Intelligence (AI) and Automation work.
3D Printing
Large Language Models & AI In the Workplace
Virtual Reality
Tech Expertise
Experts in Today's Major Platforms
Our team includes technical experts in all of today’s major cloud platforms — including the entire Microsoft 365 ecosystem, Google Workspace, Make.com (formerly Integromat), WordPress, Salesforce, and many other platforms. We’ve worked with many cloud platforms on behalf of our clients, and we’re used to learning the ins and outs of new platforms all the time. We’ve developed countless Python scripts, automated processes, and low-code and no-code automation scenarios using a variety of tools and platforms.
For these platforms and many others, we have:
- Reviewed, tested, and deployed various AI platforms, tools, and API integrations
- Integrated AI into custom automation processes
- Developed new intranets, knowledge bases, and portals and have used FireOak’s proprietary ingest tools to move content between platforms
- Prepared data for private generative AI platforms
- Conducted information security platform reviews and implemented single sign-on (SSO)
- Implemented cloud-to-cloud backups
From the FireOak Blog
News and insights from the FireOak team
Intranet Content for December
December’s intranet content provides ideas for celebrating this month’s holidays and reflecting on the past year’s goals and achievements, concluding our 2024 series.
Intranet Content for November
Discover engaging intranet content ideas for November, including ways to celebrate National Entrepreneurship Month, promote stress awareness, share Thanksgiving gratitude, and provide remote work wellness tips for the colder months. Keep your team inspired and connected with these timely themes!
Information Security Considerations for Digital Transformation
As organizations move forward with their digital transformation efforts, incorporating robust information security measures cannot be an afterthought — they must be inherent at every step of the transformation journey.
Intranet Content for October
Update your intranet content for October with highlights like National Book Month, Indigenous Peoples’ Day, and World Mental Health Day. Discover more ideas in this blog post!
Optimizing Business Processes for Efficiency
Business success hinges on the ability of an organization to adapt and improve. As organizations strive to maintain their competitive edge, Business Process Optimization (BPO) can be a useful mechanism for identifying and eliminating operational inefficiencies.
How to Build a Knowledge-First Culture in a Digitally-Transformed Workplace
As businesses navigate an increasingly digital landscape, cultivating a knowledge-first culture has become not just a nice-to-have, but a necessity.
