Knowledge Management Assessments

Assess the current state of your organization’s approach to knowledge management
Whether your organization is just beginning to develop a knowledge management program or if you have a mature program that you’re looking to enhance, a knowledge management current state assessment from the FireOak team can help your organization develop, supercharge, or fine-tune your program.
KM assessments are designed to take stock of environment as it stands today from a knowledge management perspective. Through the discovery process, you get a complete picture of the current state of KM practices, technologies, tools, governance in place within your organization — what’s working, what’s not, and what are the true root causes for today’s challenges.
KM assessments act as a springboard upon which future efforts are built, so it is beneficial to pull back and conduct an in-depth analysis of the current environment before trying to envision what the future might look like. Since we want to be certain that a new KM strategy addresses the right issues, it’s important to have a solid foundation upon which to start.
An assessment designed to fit your organizational needs
The assessment process should be designed to solicit input from a representative group of staff and other key stakeholders.
Findings from KM assessments are often surprising; what was assumed to be a technology problem is often tied to organizational culture, day-to-day practices, or how cross-functional teams work together.
Undergoing a KM assessment can be extremely beneficial in helping groups develop a shared understanding of and common vocabulary to describe what’s working and what’s not.
Through the assessment, we’ll identify:
- What’s working and what’s not with respect to knowledge management
- Where knowledge flow bottlenecks are occurring
- Good practices for knowledge capture and knowledge sharing that can be built upon
- Potential early adopters or champions for KM
- How technology is enabling or hindering knowledge sharing
- Elements of organizational culture and structure that present barriers to effective knowledge management
Ready to talk to a knowledge management consultant?
FireOak Strategies has been helping organizations around the world enhance their approaches to knowledge management since 2010.
We’re here to listen, conduct KM assessments, coach organizations through the discovery process, and help solve all types of organizational information and knowledge management problems.

Recent Articles
News and insight from the FireOak team about managing, securing, and sharing knowledge
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Open Access Roundup, July 2015
Abby Clobridge’s roundup of news related to Open Access from July 2015.
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Highlights from the CERN Workshop – Innovations in Scholarly Communication OAI9
One of the big events on this year’s open access (OA) conference circuit was the CERN Workshop on Innovations in Scholarly Communication (OAI9), a meeting held every other year to discuss current and emerging issues in the ever-changing field of scholarly communication.
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Every Week is Fair Use Week
From Feb. 23 to 27, 2015, many professionals within the information industry celebrated the second annual Fair Use Week.
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Open Access Roundup – Fourth Quarter 2014
Updates from the world of Open Access, 2014 Q4.
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Personal Knowledge Management, Part 3: Tools and Technology
While most discussions of knowledge management focus on KM from an organizational perspective, personal KM practices are just as important – and something we have more control over on an individual level.
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Knowledge Management and Open Access
At first glance, Knowledge Management and Open Access may appear to be quite different from each other. But in many ways, they represent the two different sides of knowledge sharing.
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Personal Knowledge Management: Tips & Tricks, Workflows, and Processes
While most discussions of knowledge management focus on KM from an organizational perspective, personal KM practices are just as important – and something we have more control over on an individual level.
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Personal Knowledge Management: Purpose and Goals
While most discussions of knowledge management focus on KM from an organizational perspective, personal KM practices are just as important – and something we have more control over on an individual level. In this series, we’ll take a look at personal knowledge management following the standard framework for KM: People, Processes, and Technology.
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Knowledge Management And Healthcare Analytics: Presentation from HIMSS14
From HIMSS14: A case study of one group’s experiences using knowledge management to improve collaboration across silos.
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Open Access: Progress, Possibilities, and the Changing Scholarly Communications Ecosystem
By all accounts, we’re past the tipping point with open access (OA). During the past 10 years, open access has moved from the domain of disruptive technology to an increasingly adopted approach to research dissemination.