We take our technical skills and expertise seriously
The FireOak team prides itself on staying current with new trends, tools, technologies, and platforms. We’re often found exploring new ways to leverage AI, writing scripts to automate tasks or streamline workflows, building tools to make processes more efficient, and developing new ways to make systems more resilient.
Recent projects include:
- Large-scale extract-transform-load (ETL) projects to migrate knowledge assets between platforms
- Developing a custom chatbot for a knowledge base
- Developing custom tools for on-the-fly language translation within an intranet
- Using the FireOak Acorn to remotely diagnose a client’s network outage
Cutting-Edge Technologies
Over the past few years, the FireOak team has become particularly interested in several new technologies and how they can be deployed to help our clients solve real-world problems. We’re particularly interested in how we can use AI, automation, 3d printing, VR, and other makerspace technologies. AI has been a game changer, especially for small and mid-sized organizations, leveling the playing field by democratizing access to advanced technologies that were once the domain of large enterprises. Read more about FireOak’s Artificial Intelligence (AI) and Automation work.
3D Printing
Large Language Models & AI In the Workplace
Virtual Reality
Tech Expertise
Experts in Today's Major Platforms
Our team includes technical experts in all of today’s major cloud platforms — including the entire Microsoft 365 ecosystem, Google Workspace, Make.com (formerly Integromat), WordPress, Salesforce, and many other platforms. We’ve worked with many cloud platforms on behalf of our clients, and we’re used to learning the ins and outs of new platforms all the time.
For these platforms and many others, we have:
- Conducted information security reviews
- Implemented single sign-on through Microsoft 365 (SAML) and Google Workspace
- Developed new intranets, knowledge bases, and portals
- Reviewed, tested, and deployed new AI platforms and tools
- Prepared data for private generative AI platforms
- Migrated content between platforms
- Deployed automations to move data between systems
- Integrated AI into automation processes
- Enhanced security and sharing permissions
- Fine-tuned logging & auditing
- Implemented cloud-to-cloud backups
- Deprovisioned retired platforms
From the FireOak Blog
News and insights from the FireOak team about managing, securing, and sharing knowledge
Intranet Content for July
Content ideas for your organization’s intranet for the month of July — Disability Pride Month, International Day of Friendship, and more.
8 Ways to Incorporate Knowledge Capture into Everyday Operations
Don’t wait until offboarding to try to capture knowledge. Here are 8 ways to incorporate knowledge capture into operations.
Knowledge Capture and Knowledge Transfer
Two key concepts in knowledge management — knowledge capture and knowledge transfer — are often used interchangeably. Understanding the differences and similarities between the two can significantly enhance the effectiveness of KM practices within an organization.
